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Privacy Policy


TradeKainos Ltd. is a company incorporated in United Kingdom with the company registration number 11660069 and its registered address at Flat 2b Autumn Street, London, United Kingdom, E3 2T (" TradeKainos ", " we ", or " us ”).TradeKainos is the Owner and operator of and any of itssubdomains or subpages (the “ Website ”). TradeKainos provides cryptocurrencies exchange trading services (“ Services ”), through theWebsite.

This Privacy Policy is between Trade and the Member of the Website and Service (" you " and the " Member "). This Privacy Policy applies to our use of any and all Data collected by us and provided by you in relation to your Use of our Services and the Website. Please read this Privacy Policy carefully before using the Services and the Website.

1. Definitions and Interpretation 

“Account” – means your membership account on the Website.

"Cookies" – means a small text file that is placed on a Members'computer by this Website to track, save and store information about the Members' interactions and usage of the Website.

"Data"  – means collectively all the information that you submit to TradeKainos via the Website, email or any other means. 

2. Introduction and Scope of this Privacy Policy 

2.1 TradeKainos takes your privacy and seriously and we are committed to protecting your privacy andproviding our Members a means to safely trade crypto-currencies on our Website, by our compliance with the Personal Data Protection Act 2012 (Act No. 26 of 2012) Singapore (" PDPA "). This Privacy Policy sets out how we collect, use and protect the Data which you have provided to TradeKainos through ourServices and Website. 

3. Data Collected

3.1 We may collect and retain thefollowing Data from you: 

  • The Data which you may provide to us by filling in forms on the Website or by the files which you might upload to the Website. Such information includes, but is not limited to, your name, address, telephone number, date of birth, identification Documents, proof of address documents, or any other information related to you that we may ask you to provide us with from time to time;
  • Data you provide us with by using the services on the Website, in particular by conducting crypto-currency deposits and withdrawals and by trading crypto-currencies;
  • Data which you may provide us with through your correspondence with us by e-mail, through the third-party forum, instant messaging tools, social networking websites, telephone, facsimile or otherwise;
  • Data which you may provide to us with when leaving a feedback or reporting a problem on the Website;
  • IP address, Web browser type and version and/or operating system (automatically collected);
  • Your activity on this Website, and the site you exit to (automatically collected); and
  • Any other data and information you provide us with by whatever means of communication,

      In each case, in accordance with this Privacy Policy.

4. Our Use, Retention and Storage ofData

In accordance with the PDPA, TradeKainos undertakes not to disclose your Personal Data contained in theinformation, data and other materials, in whatever form, which is in ourpossession, to any third party Unless such disclosure is required by law, orunless you have given your consent to such disclosure. 

4.2 We may require any or all of the above Data from time to time in order to provide you with the bestpossible service and experience when using our Services and the Website. TheData may be used by us for the following reasons, including without limitation:

  • To operate the Services and provide the Services to you;
  • To enable us to contact you;
  • To improve the content and quality of our Services;
  • For our internal account handling, business and administrative purposes; or
  • For compliance with Know-Your-Customer regulations, anti-money laundering regulation, or any other legislations or regulations applicable to TradeKainos, and in furtherance by, to investigate, prevent or take action in relation to illegal activities or suspected fraud.

4.3 We will only keep your personal information for as long as it is necessary to provide you with the Services. If you wish to delete your account with TradeKainos and withdraw yourconsent to allow us to collect and store the Data which you provide to us,please e- Mail us at and we will take the appropriate stepss necessary to delete your account and your Data in due course. However, please note that we will retain your Data for due course as that is necessary forour compliance with any governmental regulations and Legal obligations.

4.4 We may store your Data inservers outside of Singapore. We will take all reasonable steps to ensure thatyour Data is stored in compliance with the PDPA.

5. Use of Cookies 

TradeKainos has cookies to improve the experience of using the Website and to improve the efficacy of ourServices. TradeKainos has carefully chosen These Cookies and has taken steps toensure that your privacy is protected and respected at all Times.

5.2 Members are advised thatif they wish to deny the use and saving of cookies from this Website on totheir computers, they should take the necessary steps within their internetbrowsers' security settings to block all cookies from this Website.

5.3 You can choose to delete the Cookies at any time. However you may lose any information that enables youto access the Website more quickly and efficiency including, but not limitedto, personalisation settings.

6. Crypto-currency Hashes/PrivateKeys

6.1 Users sendingBitcoins/other crypto-currencies to this Website through the use of cryptographic hashes and keys take full responsibility for the risks involved.No cryptographic private keys are held on TradeKainos's online servers.Bitcoins/other crypto-currencies which you have deposited into your Account (" Funds ") are stored on an encrypted offline computer which runs on a Linux operating system. TradeKainos has implemented the necessary security protocols for thestorage, withdrawal and the processing of transactions in relation to the Fundsin your Account to ensure its security.

6.2 In light of theafore mentioned security safeguards which TradeKainos has implemented, youacknowledge and agree that TradeKainos has taken all reasonable efforts toensure the security of your Funds. subsequent, agree agree to to hold TradeKainosliable for any failure, losses or damages which may arise due to matters Beyond reasonable control. (ie a compromise in TradeKainos's security safeguards by unauthorised parties, hacker attacks, unscheduled downtimes, databasefailure, crypto-currency transfer or storage failure, or other failures ormalfunctions which cannot be attributable to TradeKainos).

7. Third Party Websites

7.1 TradeKainos links to thirdparty websites that are not affiliated or associated with TradeKainos (althoughTradeKainos branding, advertisements or links may appear on these websites) andTradeKainos may send e-mail messages to you containing links to third partywebsites. TradeKainos makes no representation as to the quality , suitability,functionality or legality of the material on third party websites that are linked to, or to any goods and services available from such websites. The material is only provided for your interest and convenience. TradeKainos does notmonitor or investigate such third party websites and TradeKainos accepts Noresponsibility or liability for any loss arising from the content or accuracy of this material and any opinion expressed in the material should not be takenas an endorsement, recommendation or opinion of TradeKainos.This PrivacyPolicy does not extend to your use of such third party websites. You areadvised to read the privacy policy or statement of such third party websitesprior to using them.

8. Changes to this Privacy Policy

8.1 We may revise this PrivacyPolicy from time to time. If we make a change to this Privacy Policy that, inour sole discretion, is material, we will take steps to notify all Members by anotice on the site. By continuing to access or use the Services after thosechanges become effective, you agree to be bound by the revised Privacy Policy.

9. General

9.1  Governing Law & Jurisdiction - This Privacy Policy and any dispute or claim arising out of in connection with it or its subject matter or formation (including non-contractual claims) shall be governed by and after in with the laws of Singapore. You agree that the courts Of Singapore shall have exclusive jurisdiction to settle any dispute or claim arising out of or inconnection with this Privacy Policy.

9.2  Severability -Should any provision of this Privacy Policy be held to be void, invalid,unenforceable or illegal by a court, the validity and enforceability of the other provisions in the Privacy Policy shall not be affected. If any provisionis determined to be invalid, illegal Or unenforceable, you shall agree to anamendment by TradeKainos of such provision to provide for enforcement of the disclosure of the disclosure of the disclosure of the disclosure Necessary to make the rest of the provision valid, legal and enforceable.

9.3  Absence of Waiver - Any failure or delay by a party to exercise any right or remedy providedunder this Privacy Policy or by law shall not be interpreted as a waiver of thator any other right or remedy, nor shall it prevent the further exercise of thator any Other right or remedy.

9.4  Assignment - You may not transfer any of your rights under this Privacy Policy to any otherperson. We may transfer our rights under this Privacy Policy where wereasonably believe that your rights will not be affected.

Contact Us

If you have any concerns regardingour Privacy Policy, please contact us for more information.




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